You'll benefit from our Reward program in countless ways.  Here's just a few:

1.  Earn Points towards in-store product coupons

2.  Attend special Healthy Rewards Card only special sales.

3.  Participate in double points promotions to earn coupons even faster.

4.  And Much More!

You will receive your membership ID card at the store when you sign up.  You may use the card that very day and we will collect the points on your transaction.  If you lose your card, you may get a new card by returning to the store, completing an updated form, and obtaining a new card for a $5.00 fee.  We do not mail cards to members or accept sign ups via phone or email.

We offer this program as a way to give back to our customers.  We pay 1000's of dollars a year to offer this program to you, so there are a few guidelines to follow:

You must show your card to earn points with each qualifying product purchase.

If you lose your card, you can purchase a replacement for $5.00.

We do require the physical coupon either the one mailed to you or a print out of the emailed one at the time of redemption. 

There are no refunds on coupon $ not used during your transaction and the unused $ does not carry over to your next purchase.  If you do not use it, you lose it.

Lost or expired coupons cannot be regenerated. 

If you have any other questions, please ask one of our associates.

Thank You for your Cooperation!

Information about your purchases, points, and rewards is strictly confidential and will not be shared, sold, rented, exchanged or given away under any conditions without your express permission.   We respect your privacy and will protect your information with the utmost care and security.  We will not abuse the trust you've shown us by participating in our program.

Q:  What if I don't have my Reward card when I shop?  How will I get my rewards?

An associate will ask for your full name and birthdate.  The manager can then manually add your points.  Please be aware that this can delay your points being added to your account by 2-3 weeks since this is a manual process.

Q:  What if I lose my card?

If you lose your card, you can have another one issued for a small fee.  These cards are expensive to the store and are given as a free courtesy to our customers, we ask for a small fee when you need another card issued.

Q:  Are any items excluded from earning points?

At this time, all purchases made directly with Root Diggin' Nation qualify for points.

Q:  Can two people have cards that earn points together on one rewards account?

Yes, we can issue two cards but link them together to earn points on the same account.  Ask an associate for details.

Q:  How long do I have to use my coupon when I receive it?

You have 6 months from the date of issue on the coupon to redeem it at our stores.

Q:  My reward was emailed to me, do I have to print it out to use it?

Yes, we can only accept a coupon when we physically have it in our hand.  This is used on our end for accounting purchases.  The complete coupon must print out to be eligible for use.

Q:  If I have more than one coupon, can I use all of them at the same time?

No, it states on the coupon only one can be used per visit.

Any other questions, please contact an associate.  Thank you!